Return Policy
RETURNS
The D. Noble Collection offers returns and exchanges on all orders.
Returns and exchanges are accepted within 30 days of package arrival date. Item must be new, unused and in the same condition that it was when shipped. It must also be in the original packaging with tags attached.
Please note that personalized Items including art cannot be returned or exchanged.
Refunds will be processed and a credit will automatically be applied to your credit card or original method of payment after we receive your package. Your refund will not include your shipping fee. Please note processing of returns can take 1-2 weeks.
A return lable will be sent via email if you're returning a package that was damaged or wrong.
To initiate a return or exchange, you must first contact a representative at info@thednoblecollection.com with your order number and a detailed description of what item/items you want to return or exchange and we will get back to you with confirmation within 1-2 business day(s). For exchanges, please specify the new style /color / size you wish to receive. If you received your package and it's damaged we will provide a return label to ship back package. When received your new package will be shipped out free of charge.
The D. Noble Collection reserves the right to evaluate merchandise and determine whether damage is a result of defective production or normal wear-and-tear.
Please note that availability of the replacement item is not guaranteed.
To complete your return or exchange, please send email to info@thednoblecollection.com and specify the exchange item and the new style /color / size on the return/exchange form, and include this completed form in your return package.
WHERE TO SHIP YOUR RETURN/EXCHANGE MERCHANDISE:
The D.Noble Collection
12345 street
Los Angeles , CA 90040
SALE TERMS
All orders placed on sale items are FINAL and we will not be able to accommodate any adjustments to completed orders.
No returns, exchanges, or store credit. No exceptions.
LOST PACKAGE?
We ship via USPS which provide secure and easy trackable methods of shipping. If your package gets lost in transit we will do everything we possibly can to assist you.
We cannot be held responsible for packages once proof of delivery is generated.
For domestic packages we ask USPS to require a signaturs for items over $200.
If you would like to either waive this requirement, or if you would like to ask for a signature for less than $200 USD. please contact us at info@thednoblecollection.com and include your order number.